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Noticeboard

Look at how to stay well this winter here.

Health Promoters

Every month the practice will be leading on various health promotion campaigns where we will have patient information available for you, health promotion displays in the surgery and we will be encouraging patients to engage with us in helping you to help yourself.

Telephoning the Practice

We are asking all patients who are ringing for results of investigations, queries with prescriptions, general queries to telephone the practice between 11am - 4.00pm - this means the telephones will be available for those patients who need to see a doctor or nurse that day and also for patients ringing in requesting a visit.  Thank you in advance for your cooperation.


Advanced Nurse Practitioners

This practice employs ANP's (Advanced Nurse Practitioners) who are highly qualified individuals who work in a similar way to the GP's, seeing, assessing and sometimes referring patients.   


Booking Appointments

Please be aware when booking an appointment the GP's are only given a 10 minute slot for each patient unless it is a non-English speaking patient who has an interpreter or a patient who may require more time because of a disability. 

If you feel you may need more than a 10 minute slot please inform the receptionist of this.  If you do attend an appointment with a number of health problems the GP may ask you to rebook another appointment so that more time can be spent with you. 

If you wish to register for online appointment booking, please speak to the receptionist or contact the practice to be sent your registration details.


Extended Surgery Hours

The practice now offers an extra 6 hours surgery time per week, some weeks this may be a Saturday morning from 9.00am – 12.00pm or a Weekday morning from  7.00am – 8.00am and Wednesday Evening 6.30pm – 7.30pm.

If you work and find it easier to book an appointment out of work times, please feel free to book an appointment in our extended surgery hours.


 

 

 

Attending Accident and Emergency

doctors_bag3This practice has noticed an increase in patients  attending A & E.  

A & E Departments assess and treat patients with serious injuries or illnesses.  Generally, you should visit A & E or call 999 for emergencies, such as:

  • Loss of consciousness.
  • Suspected stroke
  • Trauma/broken bones
  • Severe pain that is not relieved by simple analgesia.
  • Acute confused state.
  • Persistent, severe chest pain, or breathing difficulties.  

If you attend A & E and your condition is not felt to be urgent you will be sent away and asked to contact the practice for an appointment. If you need to see a GP urgently please telephone the practice and make an urgent appointment, the practice does offer urgent slots for those patients who need to be seen on the same day.  

When the practice is closed you should contact  NHS 111 for further instructions.

 

The Silverdale Medical practice also offers extended hours surgeries which include early morning appointments before 8am, late evening appointments after 18:30 and some Saturday morning surgeries.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website