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Noticeboard

Look at how to stay well this winter here.

Health Promoters

Every month the practice will be leading on various health promotion campaigns where we will have patient information available for you, health promotion displays in the surgery and we will be encouraging patients to engage with us in helping you to help yourself.

Telephoning the Practice

We are asking all patients who are ringing for results of investigations, queries with prescriptions, general queries to telephone the practice between 11am - 4.00pm - this means the telephones will be available for those patients who need to see a doctor or nurse that day and also for patients ringing in requesting a visit.  Thank you in advance for your cooperation.


Advanced Nurse Practitioners

This practice employs ANP's (Advanced Nurse Practitioners) who are highly qualified individuals who work in a similar way to the GP's, seeing, assessing and sometimes referring patients.   


Booking Appointments

Please be aware when booking an appointment the GP's are only given a 10 minute slot for each patient unless it is a non-English speaking patient who has an interpreter or a patient who may require more time because of a disability. 

If you feel you may need more than a 10 minute slot please inform the receptionist of this.  If you do attend an appointment with a number of health problems the GP may ask you to rebook another appointment so that more time can be spent with you. 

If you wish to register for online appointment booking, please speak to the receptionist or contact the practice to be sent your registration details.


Extended Surgery Hours

The practice now offers an extra 6 hours surgery time per week, some weeks this may be a Saturday morning from 9.00am – 12.00pm or a Weekday morning from  7.00am – 8.00am and Wednesday Evening 6.30pm – 7.30pm.

If you work and find it easier to book an appointment out of work times, please feel free to book an appointment in our extended surgery hours.


 

 

 

Homeless friendly banner

If you are homeless you are welcome at our practice, you will have no issues in registering at the practice.  You may be asked for identification, if you do not possess any, don't worry we will register you anyway.  If you do not have an address you can use we will register you at the practice address.

We will accept reverse charges if you need to telephone us and do not have access to a telephone or funds to do this.

If you are referred for further treatment, we will ensure we do the referral booking whilst you are at the practice, you should not leave the practice without your appointment.

If you have investigations at the practice we will give you a follow up appointment so that you can receive the results of your investigations.

We have a welfare rights adviser working at the practice one day a week, we will ensure that you get an appointment if you need one.

We are also able to give people in need food bank vouchers, please enquire at the reception desk.

If there is anything else the practice can do to help, please let us know.

 
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